Privacy policy

This Privacy Policy describes how Shenzhen Jieanneng Technology Co., Ltd. (“we”, “us”, “our”) collects, uses, and shares your personal information when you visit or interact with our website (the “Site”).

1. Personal Information We Collect

When you visit the Site, we may automatically collect certain information about your device and browsing activity, including:

web browser type
IP address
time zone
device information
pages viewed
referral source
interaction with the Site

We may collect this information using technologies such as:

cookies
log files
web beacons
tags
pixels
analytics tools

In addition, when you submit an inquiry, contact form, or quotation request through the Site, we may collect personal information including:

name
company name
email address
phone number
country or region
product inquiry details
specification requirements
quantity requirements
application or usage information

2. How We Use Your Information

We use the information we collect to:

respond to your inquiries
provide product information and quotations
communicate with you regarding requested products or services
improve and optimize the Site
analyze website traffic and visitor behavior
maintain security and prevent fraud or misuse

Because this Site is primarily an inquiry-based website, the information you provide is mainly used for communication, quotation coordination, and supply-related follow-up.

3. Sharing of Information

We may share your information with selected third parties where necessary to operate the Site or provide our services, including:

Shopify, which powers our website
website analytics providers such as Google Analytics
service providers assisting with website operation, communication, or inquiry handling

We may also disclose information when required by law, regulation, legal process, or to protect our rights.

4. Shopify

Our website is hosted by Shopify Inc. You can read more about how Shopify handles personal data here:
https://www.shopify.com/legal/privacy

5. Google Analytics

We may use Google Analytics to help us understand how visitors use our Site.
You can read more about how Google uses your information here:
https://www.google.com/intl/en/policies/privacy/

You can opt out of Google Analytics here:
https://tools.google.com/dlpage/gaoptout

6. Cookies

We may use cookies and similar technologies to improve your browsing experience, analyze traffic, and support website functionality.

You can usually modify your browser settings to disable cookies if you prefer.

7. Data Retention

We may retain your inquiry information, contact details, and related records for as long as reasonably necessary to:

respond to your inquiry
maintain business communication records
comply with applicable legal or regulatory obligations

If you would like us to delete your information, please contact us using the details below.

8. Your Rights

Depending on your location and applicable law, you may have rights regarding your personal information, including the right to:

request access
request correction
request deletion
object to certain processing activities

To exercise any of these rights, please contact us using the contact details below.

9. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of such third-party websites.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational needs. Any updates will be posted on this page.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Shenzhen Jieanneng Technology Co., Ltd.
Website: https://www.janbio.com/
Email: sales@janbio.com
Address: Room 811, Shatoujiao Construction Building, No. 112 Shashen Road, Tianxin Community, Shatoujiao Subdistrict, Yantian District, Shenzhen, Guangdong Province, China